Legal

Terms of Service

These Terms govern your use of Grava’s websites, applications, and hosted web-scraping services. By creating an account or using the Services, you agree to them.

Effective September 2, 2026

1. Agreement and eligibility

These Terms of Service (the “Terms”) are an agreement between Grava, Inc. (“Grava,” “we,” “us,” or “our”) and the person or organization using the Services (“you” or “your”). If you use the Services for an organization, you represent that you have authority to bind it. You must be at least 18 years old and legally able to enter into this agreement.

Our Privacy Policy is part of these Terms. If you do not agree to these Terms, do not access or use the Services.

2. The Services

Grava lets you create versioned scraping Recipes, schedule Bots, run those Recipes against public websites, validate results with Checks, and review proposed repairs. Features may change as the Services develop. A Repair Proposal is not activated unless the applicable product setting or policy expressly permits activation.

You are responsible for deciding whether the Services and their outputs are appropriate for your use. Automated extraction, validation, and repair suggestions can be incomplete, delayed, or wrong, so you must review important results before relying on them.

3. Accounts and security

You must provide accurate account information, keep your sign-in methods secure, and promptly tell us at hello@grava.dev if you believe your account has been compromised. You are responsible for activity performed through your account unless caused by our breach of these Terms.

4. Your authority and responsibilities

You control the target URLs, schedules, extraction instructions, and other content you submit to the Services. You represent that you have all rights and permissions needed to submit that material and to collect, use, and store the resulting data.

You are responsible for complying with applicable law and with obligations that apply to the websites and data you choose to access, including privacy, intellectual-property, database, contract, employment, and consumer-protection rules. Grava does not grant you permission to access a third-party site or data.

5. Acceptable use

You may not use the Services, attempt to use them, or help anyone use them to:

  • violate law, another person’s rights, or a binding restriction that applies to you;
  • access private systems, bypass authentication or access controls, evade technical limits, or probe for vulnerabilities without authorization;
  • distribute malware, facilitate phishing or spam, interfere with the Services, or place an unreasonable load on Grava or a target service;
  • collect or use sensitive personal data, precise location data, credentials, or private communications without a valid legal basis and appropriate safeguards;
  • make decisions about credit, employment, housing, insurance, education, government benefits, or another high-impact eligibility matter;
  • conduct unlawful surveillance, identify people for law-enforcement or intelligence purposes, or create a consumer report governed by the Fair Credit Reporting Act;
  • copy, reverse engineer, resell, or provide the Services themselves except as these Terms or a written agreement with Grava permit; or
  • misrepresent extracted data, its source, or your relationship with Grava.

6. Your content and output

As between you and Grava, you retain your rights in the Recipes, instructions, and other material you submit (“Customer Content”). You give Grava a limited, non-exclusive license to host, copy, process, transmit, and display Customer Content only as needed to provide, secure, support, and improve the Services and to comply with law.

Subject to third-party rights and applicable law, you may use output generated for you by the Services. Grava does not transfer ownership of third-party web content to you, and the same or similar output may be available to others.

7. Grava property and feedback

Grava and its licensors own the Services, software, design, documentation, trademarks, and related intellectual property, excluding Customer Content. We give you a limited, revocable, non-transferable right to use the Services during the term of your account in accordance with these Terms.

If you give us feedback, you permit us to use it without restriction or compensation, but we will not identify you publicly as its source without permission.

8. Third-party services and websites

The Services interact with third-party websites and rely on third-party infrastructure and authentication providers. Grava does not control third-party content, availability, terms, security, or privacy practices. Your use of a third-party service remains subject to that provider’s terms.

9. Fees

If you purchase a paid plan, you agree to the price, billing interval, usage limits, taxes, cancellation terms, and other order terms shown when you subscribe or stated in an order form. Except where law or the applicable order terms require otherwise, fees already paid are non-refundable. We will give reasonable advance notice of a material price change that applies to a renewing subscription.

10. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay amounts due, or use the Services in a way that could harm Grava, our users, or third parties. When practical, we will give notice and an opportunity to cure.

After termination, your right to use the Services ends. Provisions that by their nature should survive—including ownership, disclaimers, liability limits, indemnity, and dispute terms—will survive. Data handling after termination is described in the Privacy Policy.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” GRAVA DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. GRAVA DOES NOT WARRANT THAT A TARGET WEBSITE WILL REMAIN AVAILABLE OR THAT ANY OUTPUT WILL BE COMPLETE, LAWFUL, CURRENT, OR SUITABLE FOR YOUR PURPOSE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED THAT THEY ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAVA’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID GRAVA FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100. These limits do not apply where liability cannot lawfully be limited.

13. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Grava and its personnel from third-party claims, losses, and reasonable costs arising from your Customer Content, your target selection or use of output, your violation of these Terms, or your violation of another person’s rights. We will promptly notify you of a covered claim and reasonably cooperate in the defense.

14. Disputes and general terms

Before filing a formal claim, each party agrees to send notice to the other and try in good faith for 30 days to resolve the dispute. Notices to Grava must be sent to hello@grava.dev. Nothing here prevents either party from seeking urgent injunctive relief or using a small-claims process where available.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets. If one provision is unenforceable, the remaining provisions stay in effect. A failure to enforce a provision is not a waiver. These Terms, together with any order form or other written agreement that expressly supplements them, are the entire agreement about the Services.

15. Changes and contact

We may update these Terms as the Services or law change. We will post the revised Terms with a new effective date and provide additional notice when a change is material. Your continued use after the revised Terms take effect means you accept them. Questions and legal notices may be sent to hello@grava.dev.